Customer Reviews

What do YOU think of our software services and eLearning courses?


The course was comprehensive
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Date:
Reviewed on 28th February 2024
Enjoyed:
Structure and pace

The course was comprehensive and covered all the basics needed to start TAGGING!

Akshay Holla, ABI Advantage

The course was comprehensive
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Date:
Reviewed on 28th February 2024
Enjoyed:
Structure and pace

The course was comprehensive and covered all the basics needed to start TAGGING!

Akshay Holla

There were a lot of concepts that were covered...
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Date:
Reviewed on 7th February 2024
Enjoyed:
Scenarios and story, interactive questions, structure and pace, using SkySpark / Axon

There were a lot of concepts that were covered without making it overwhelming due to its arcadia tool giving opportunity to try everything on our own.

Akshay Holla

Training was very interactive and made it easy
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Date:
Reviewed on 23rd January 2024
Enjoyed:
Scenarios and story, structure and pace

Training was very interactive and made it easy and fun to learn with the story mode.

Akshay Holla

Training was very interactive and made it easy
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Date:
Reviewed on 23rd January 2024
Enjoyed:
Scenarios and story, interactive questions

Training was very interactive and made it easy and fun to learn with the story mode.

Akshay Holla

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Reviewed on 12th December 2023
Enjoyed:
Scenarios and story, interactive questions, structure and pace, using SkySpark / Axon
Reviewer:
Daniel Ash

It was challenging, but I really enjoyed it!
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Date:
Reviewed on 11th December 2023
Enjoyed:
Interactive questions, scenarios and story, structure and pace

It was challenging, but I really enjoyed it!

I found the gamification side of the course both provided some entertainment through the characters and story (I loved Glitch!), and made me want to push myself through getting all the badges.

I found that the challenges were difficult enough to test me, but not so difficult that it caused me frustration.

I particularly noticed how well written each problem was, with what was expected of you being laid out clearly. It definitely teaches you to read the questions carefully!

Daniel Ash

Thanks for the great feedback Daniel, we're glad you enjoyed it!

Emma (Fantom Factory)

We genuinely love what we have with in this SONICx product
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Service:
SONICx SkySpark dashboard
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Reviewed on 29th June 2023

We genuinely love what we have with in this SONICx product and the future prospect of developing on such an outstanding base.

Samuel Nelson, Synergy Consulting Engineers, USA

Thank you Samuel, we're excited to see where we take this - together!

Emma (Fantom Factory)

Several other vendors integrated with the same system API
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Service:
Custom SkySpark API
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Reviewed on 25th May 2023

Several other vendors integrated with the same system API and our Fantom Factory Web Socket Connector was the only one that worked flawlessly.

Craig Somers, CEO, Ultratech, USA

We're really pleased to hear this, thank you Craig!

Emma (Fantom Factory)

We are over the moon with our custom made dashboards -
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Service:
Custom SkySpark dashboards
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Reviewed on 10th May 2023

We are over the moon with our custom made dashboards - and all inside SkySpark too! We showed this to a major client of ours and they loved it!

We will definitely be developing this further with you, thanks guys!

Anonymous, Data Centre Company, UK

Fantastic news - we look forward to working with you more!

Emma (Fantom Factory)

Offering Fantom Factory eLearning courses alongside...
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eLearning Support
Date:
Reviewed on 22nd October 2022

Offering Fantom Factory eLearning courses alongside our own training has been really beneficial for us as a distributor. We can give a wider range of choice to our customers in HOW they want to learn SkySpark.

We use Fantom Factory eLearning internally to onboard all of our new hires and it helps us to get everyone up to a set standard of knowledge really quickly. Then we can spend more time on the advanced stuff! Even our own in-house trainer learned this way.

Alper Üzmezler (BASSG), USA

It's a pleasure to collaborate with you Alper, thank you!

Emma (Fantom Factory)

Fantom Factory offers a well-designed HTTP extension...
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Reviewed on 21st October 2022

Fantom Factory offers a well-designed HTTP extension that is well-documented and easy to use. Also, they were happy to work with us to customize the functions to meet our specific needs.

Fantom Factory already had a product that met most of our needs. Much better to work with you to tweak it than reinvent the wheel ourselves.

Anonymous returning customer, USA

Thank you for sharing your comments, loyal returning customer who cannot be named!

Steve (Fantom Factory)

Fantom Factory kindly offer their eLearning through our partner platform -
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eLearning Support
Date:
Reviewed on 18th October 2022

Fantom Factory kindly offer their eLearning through our partner platform - Springest (by StudyTube) at our request.

The result is that our global BAM colleagues are able to order eLearning courses easily through internal ordering systems. This makes the finances really easy to manage and we are very happy!

BAM, Netherlands

We really appreciate your comments and we are very happy to help!

Emma (Fantom Factory)

Our clients love the learn at their own pace aspect...
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Service:
eLearning Support
Date:
Reviewed on 14th October 2022

Our clients love the learn at their own pace aspect of the training courses.

We are a (SkySpark) VAR so it is good to recommend other alternatives to clients.

Yorkland Controls Ltd, Canada

This is great to hear and we are very happy to support Yorkland Controls with our eLearning options.

Emma (Fantom Factory)

Emma, Henry, and Steve provide expertise, experience
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Date:
Reviewed on 13th October 2022

Emma, Henry, and Steve provide expertise, experience, and resources that's helped to resolve technical issues, knowledge gaps, and solve problems that our users experience each day.

Working with Fantom Factory through web meetings and email correspondenses is easy, and is something I plan to continue with for the future.

For development in Fantom, Steve's name is almost always the first that is recommended in the Skyspark community.

After working with Steve its clear that he works to understand the application and the problem that's being resolved and provides a solution that runs efficiently.

Justin Davies, Vice President of Operations (Intellastar)

Thank you Justin! It's a real pleasure working with you and Intellastar.

Steve (Fantom Factory)

Fantom Factory was responsive and willing to meet our needs.
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Date:
Reviewed on 7th October 2022

Fantom Factory was responsive and willing to meet our needs.

Fantom Factory has been willing and able to meet --and even help shape-- our development needs, and they do it with a positive attitude, thoughtful questions, and reasonable timelines.

Besides the development work, their training products are excellent and have saved us significant internal training time.

Samuel Weisenberg, Technical Advisor (Bright Power), USA

Thanks Sam! We look forward to future collaboration with you on your SkySpark endeavours!

Steve (Fantom Factory)

The HTTP Client Extension has given us the ability...
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Service:
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Reviewed on 3rd October 2022

The HTTP Client Extension has given us the ability to interact with external APIs in an easy and efficient way. Its functionality allows us to do all kinds of operations getting the desired results.

The Fantom Factory team is very knowledgeable and also accessible. Very friendly and maintain good communication.

Joe Kaire (Optec LLC), USA

Much appreciated Joe! I'm pleased to hear you're getting real benefits from using this authentication tool.

Steve (Fantom Factory)

These trainings really helped me get the hang of SkySpark.
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Date:
Reviewed on 13th June 2022
Enjoyed:
Interactive questions, scenarios and story, structure and pace, using SkySpark / Axon

These trainings really helped me get the hang of SkySpark.

Simon

They had the skills and the expertise
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Date:
Reviewed on 20th August 2021

They had the skills and the expertise, and the proven track record to get the job done!

Our company has contracted with Fantom Factory to work on several projects including communication drivers (x5), user interface enhancements, and a database replication tool.

Each time they have been quick to develop, test, and turn around a product that has required minimal testing.

They are very patient and are able to resolve ambiguity during the collection of user requirements, resulting in a more useful product with few development iterations.

We wholeheartedly recommend Fantom Factory for all your Fantom development needs!

Christopher Hartley, Altura Associates

Thank you Chris, we always look forward to working with Altura; your projects are challenging and fun!

Steve (Fantom Factory)

Thanks very much Kai, we're glad you enjoyed it!
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Date:
Reviewed on 10th August 2021
Enjoyed:
Scenarios and story, interactive questions, structure and pace, using SkySpark / Axon

Thanks very much Kai, we're glad you enjoyed it!

Emma

We needed to get data from a RESTful API into SkySpark.
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Reviewed on 29th July 2021

We needed to get data from a RESTful API into SkySpark.

We chose this product from Fantom Factory because the free alternatives did not parse the data or handle authentication as easily.

Highly recommend this pod if you need to do some serious handling of RESTful API data in the SkySpark environment.

Ian Habermann, AFM

That's great news Ian, glad we could help!

Steve (Fantom Factory)

Overall, I think the course is GREAT!
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Date:
Reviewed on 30th April 2021
Enjoyed:
Scenarios and story, structure and pace

Overall, I think the course is GREAT! Specifically the parts on tagging, rules, and the Folio database are well organized - these are topics that can be difficult to understand for many new users.

I also think the "Something to say?" links are a cool idea. Your comics provide a nice storyline (to break up the monotony of reading), and the green alien characters are cute.

Great job!

David

Thanks for the feedback David, we're really glad you enjoyed it!

Emma (Fantom Factory)

Easy to use, interactive, good examples
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Date:
Reviewed on 2nd April 2021

Easy to use, interactive, good examples, and goes into detail in all the right places without overloading you with information.

Getting people to learn how to use SkySpark and to program in Axon has always been a tricky proposition. I've been using SkySpark for 7 years now and even I have learned a few things using this service.

Phillip Birch, Product Owner (DLR Group)

That's great to hear, thanks Phil!

Our training may be designed for beginners, but each syllabus is still very comprehensive.

With so many self-taught SkySpark users out there, our courses are perfect for "filling in gaps" and bringing teams up to the same level of knowledge.

Emma (Fantom Factory)

Fantom Factory has been a fantastic partner for...
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Reviewed on 1st April 2021

Fantom Factory has been a fantastic partner for helping us develop Sonrai IAQ. Steve and his team always delivers top notch work, and are very thorough.

Steve's experience with developing and delivering web solutions has been invaluable when designing new features. He has helped us avoid common pitfalls and his team has been critical on our goal to deliver a best in class Indoor Air Quality Analytics application.

Phillip Birch, Product Owner (DLR Group)

Thanks! It's been great working on a pure Fantom web application that shows the versatility of both Fantom and SkySpark.

And we're really excited at working with you to develop sonrai even further!

Steve (Fantom Factory)

The Files tab doesn't work at all.
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Reviewed on 19th January 2021

The Files tab doesn't work at all. We get an sys::UnknownTypeErr uiBuilder::IoBuilder error.

Otherwise it has been pretty helpful, and I especially like the archived feature.

Anon

We're happy to report this issue was fixed in our lastest v1.1.8 PodBuilder release, available for download from StackHub.

The error presented itself in newer SkySpark versions due to incompatible updates from SkyFoundry.

But with some clever code, we've been able to keep the Files view working in both new AND old SkySpark versions.

Steve (Fantom Factory)

We are very happy with this Extension.
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Reviewed on 18th January 2021

We are very happy with this Extension. It fixed a few problems we had with receiving data from a HTTP API.

The sessions fixes our problems.

Martin Reulink (Binx Smartility)

We started using the podbuilder a couple of weeks ago
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Reviewed on 19th October 2020

We started using the podbuilder a couple of weeks ago, and already it is proving to be a very useful tool to create and deploy our custom extensions in SkySpark.

It saves us time and makes for a more robust process that integrates well with our way of developing code in SkySpark.

Anon (Analytics Team Lead)

If you have written Axon but never deployed via Pod
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Reviewed on 15th October 2020

If you have written Axon but never deployed via Pod, start with PodBuilder. The small investment will ensure you are doing things right and save you time going forward.

It's seemingly no big deal, but I can cook up a new resource pod, post to Stackhub, and deploy on a remote machine much faster than before.

Ian Habermann (AFM)

Yes I love the new Pod Builder Extension
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Reviewed on 12th October 2020

Yes I love the new Pod Builder Extension, it makes it so much easier to create and maintain custom extension pods.

Prior to Pod Builder I would put off updating my extensions or making new ones because the process seemed so cumbersome.

However, now I don't even have to leave SkySpark to create a new extension and can do it in record time. My code has never been more organized or up to date.

Thank you.

Leroy Simms Jr (ABI Advantage)

When I think of Fantom, I think of Steve of Fantom Factory!
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Date:
Reviewed on 1st May 2019

When I think of Fantom, I think of Steve of Fantom Factory!

It doesn't matter if you have a small questions, you want a full traineeship or you want Steve to create some crazy stuff, you are at the right address.

Steve taught us the basics of Fantom, now and then we stil ask for help if necessary. This was a great start which saved us a lot of time.

My advice... If you like to start programming Fantom, start here!

Jurriën Tourney (Infinity Monitoring)

Fantom Factory has delivered fantastic support
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Service:
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Reviewed on 4th March 2019

Fantom Factory has delivered fantastic support, Steve answered our many questions to get us up and running quickly and listened to our suggestions for improvement. We always enjoy working with Fantom Factory and would recommend them to everyone.

Jake MacArthur (Building Fit)